Our Practice

 

We are committed to provide an affordable and high quality medical services to the people of Garfield and surrounding areas 

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Our Team

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Dr David Lee

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Dr David Lee is a highly experienced GP with 15 years work experience in General Practice and a total of 19 years experience as a Doctor. He initially graduated from his medicine studies in Christchurch, New Zealand in 2000. He is a qualified member of the Fellowship of the Royal Australian College of General Practitioners (FRACGP) as a specialist in general practice accredited by the Australian Medical Board. Dr Lee began his journey as intern in Canberra Hospital in 2000. He undertook his residency at St Vincent/Peter Mac and Western general. He underwent further training in Obstetrics at the LaTrobe Regional Hospital Traralgon. Dr Lee interests in all aspects of general practice. He enjoys the beauty and relaxing environment of Gippsland and used to practise at Sale and Drouin. In his spare time, Dr lee enjoys browsing on Youtube, swimming and going to the gym.

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Grace, Manager, BCom

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Narai, Pharmacist, BPharm

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Phil, Pharmacist, BPharm

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Fees

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We bulk-bill all patients with a valid Medicare care

 

Please be advised Pre-employment medical or VicRoads medical examination do not attract any Medicare rebate and will be privately charged

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Please ensure you bring your Medicare card, Health Care Card or Pension Card to your appointment

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Appointment

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This practice sees patients by appointments. A standard appointment is 10 to 15 minutes. We try to keep as closely as possible to the appointed times, however if we are unable to do this, staff will inform you of any expected delays. Walk-ins are accepted if we are not busy and there is an availability space. Emergencies will always be seen promptly. Please advised receptionist on arrival if any special requests.

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Please ensure your telephone number and address is correct and up to date.

 

Telehealth

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Telehealth may be available for regular clinic patients. Please discuess with receptionist.

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Home Visits

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Dr Lee is unable to carry out home visit from 2022 due to personal reason.

Apology for inconvience

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After Hours

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In the event of life threatening emergency, please call 000 for an ambulance.

 

If the clinic is closed. The chemist on duty will be able to contact Dr Lee if you have an urgent matter

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The closest emergency department:

 

West Gippsland Hospital
41 Landsborough St,
Warragul VIC 3820

Phone: (03) 5667 5555

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People with conditions that require urgent attention but not an emergency response, can now contact 7-day bulkbill Priority Primary Care Centre

- Warragul

- Narre Warren

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Interpreter Services

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If an interpreter is required, the Translating and Interpreting Service (TIS National) can be contacted on 131 450. If an onsite interpreter is required please advise reception 24hrs prior to your appointment

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National Relay Services (NRS):

 

For patients with speech/hearing impairment, the National Relay Service (NRS) is available to everyone at no additional charge 24/7. Please contact the numbers below:

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• TTY/voice calls - 133 677

• Speak & Listen -1300 555 727

• SMS Relay -0423 677 767

 

Repeat Prescriptions

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An appointment is usually required for a repeat prescription. However prescriptions for some medicines taken regularly may be obtained from your doctor but each request will be considered on an individual basis.

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Test Results

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To maintain confidentiality, results will not be given over the phone except in special circumstances. Patients who have pathology tests or radiology scans are required to make an appointment to discuss their results with the doctor.

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Recall System

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Our practice has a computerised recall system. The reminder letters are automatically generated by the computer to notify patients about pending appointments for preventative health matters. Recalls are also used for recalling patients with abnormal result depending on the urgency and as instructed by the doctor whether by phone, letter or in person.

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If you do not wish to be part of this system please let us know

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Privacy and Confidentiality

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Doctor consults will be strictly confidential. In addition we maintain the security of personal health information all times and ensure that this information is only released with your expressed written consent or where it is required by law.

 

We follow the requirements of the Commonwealth Privacy Act 1988, and subsequent Amendments of 2001 and 2012, the Victorian Health Records Act 2001 and adhere to the Australian Privacy Principles (APP) which came into effect in 2014.  A copy of our Privacy Policy is available at the clinic.

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Patient Feedback & Complaints

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Your feedback is important to us. If you have a problem or suggestion we would like to hear about it. Please feel free to discuss your concerns with the Practice Manager, or fill in the suggestion form in the waiting area and place it in the suggestion box provided.

 

We take your concerns, suggestions and complaints seriously. However, if you feel we have not handled your complaint in appropriate manner and wish someone to mediate on your behalf you can contact:

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Health Complaints Commissioner
Level 26, 570 Bourke Street
Melbourne, 3000, Victoria, Australia

Phone: 1300 582 113